Accessibility Statement

The Citizens Information Board recognises the importance of ensuring that the citizensinformation.ie website is accessible to everyone.

The Citizens Information Board is committed to making citizensinformation.ie accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020 and to making our content available to the widest possible audience, including those who use assistive technologies.

CIB takes the following measures to ensure accessibility of citizensinformation.ie:

• Include accessibility in our internal policies
• Publish HTML webpages as standard, reducing the use of printed materials and PDFs as much as possible. If PDFs do need to be used, we will ensure that theyhave a high standard of accessibility.
• We have recently engaged with an external accessibility partner, and carried out a full independent accessibility audit of citizensinformation.ie. This is to assess our conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA.

Citizensinformation.ie is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. The items listed below are noted, and we have a plan in place to ensure these comply very soon:

• Interactive Controls pose challenges for screen reader users. We have plans to improve this.
• The maps within our Centres pages are inaccessible to keyboard users.
• Our ‘skip to main content’ links are inaccessible to keyboard users.

If any of our content is not easily accessible, please contact us directly (see the details below).

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us. You can email ciofeedback@ciboard.ie or call 0818 07 9000.

Digital Content Team

Ground Floor

George's Quay House

43 Townsend St

Dublin 2 D02 VK65

Telephone: 0818 07 9000

We will revise this Accessibility Statement, once improvements have been made.